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Return Policy

MSG by Ms Sian Gentle is not just a brand it is a lifestyle. 

We hope that when you purchase a pair of our MSG frames you are able to see the vision!

We have a no refund and exchange only policy.

If the item is faulty please notify us within 7 days of the items arrival with proof of the damaged item and we will send you out a new one.

We do not offer refunds but store vouchers are available for the exact item amount,

this will not include the postage fee.

Store vouchers are available under managements discretion  

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